We are very happy to welcome you again in the PARADISE ON TIME AT THE ZILLERTAL! We have now summarized some rules of conduct which should serve as guidelines for you to enjoy a carefree holiday at the HOTEL EDENLEHEN!

Due to the framework conditions in the course of the opening steps for the hotel & catering industry from 19th May 2021 and in order for a carefree holiday at the Hotel Edenlehen, you need an official confirmation that you have either been:

• tested
• vaccinated
• recovered

From 10th June 2021 it is no longer necessary for persons with proof of 3G to fill out and carry a "pre-travel clearance" when entering Austria from most EU countries. Travel registration for entry from countries with a stable infection situation only has to be carried out if no 3G proof can be provided. This must be submitted within 24 hours. This means that persons who take a Corona test only after entering Austria must still register online in advance! However, the regulation for entry from risk countries with a high infection situation or virus variant areas remains unchanged! Therefore, please pay attention to the applicable regulations before you start your journey!

Under the following link  you can register for the pre-travel clearance if you cannot provide proof of 3G or if you want to enter from a risk area! You can find all further information here!

Since 15th September 2021 a new regulation has come into force again, which means that everywhere where mouth and nose protection is currently provided (shops for daily needs, public transport), an FFP2 mask is mandatory again! For unvaccinated persons or who have not recovered, the wearing of an FFP2 mask will be obligatory in all shops, day care facilities for the elderly and disabled, as well as cultural institutions (museums, libraries, theatres, cinemas, etc.).

As before, we would like to appeal to the personal responsibility of each individual and ask you to only go on holiday HEALTHY!

We will obtain all necessary information and personal data from you in advance by e-mail or telephone - however, the signature on the registration form must be made personally upon your arrival! Thus we guarantee a safe and comfortable check-in at the HOTEL EDENLEHEN, so that you can enjoy your holiday from the first minute!

You can pay the bill as usual at the reception!

We set up disinfectant dispensers in all important areas of the hotel, which remind and invite you to regularly disinfect your hands! Of course, we have also trained and informed our employees in this regard - we take our responsibility very seriously and assure you of the highest precautionary measures according to the applicable guidelines in the HOTEL EDENLEHEN!

All publicly accessible areas such as the reception hall, restaurant, kitchen, wellness and fitness area, playroom, toilets   etc. are regularly cleaned and disinfected in shortened cleaning cycles. This also includes banisters, handles, etc.

We ventilate & clean the rooms and suites at the HOTEL EDENLEHEN daily with special, disinfectant cleaning agents and adapt to the specified standards of safety.

Our chambermaids focus on the neuralgic spots and touch points such as door handles, handles, surfaces, remote controls, etc.

We have worked out various measures to offer you a culinary experience at the HOTEL EDENLEHEN at the usual high level - of course in compliance with legal regulations such as multiple disinfectant dispensers etc.

As usual, our chef Walter Stippler and his team will spoil you with their culinary delights. For many years, they have been focusing on freshness, regionalism & sustainability of the prepared dishes. For example, we use products from our own agriculture and the region and will continue to expand this range in the future.

Wearing an FFP2 mask plus the minimum distance of 1 metre is not required at the moment!

We make sure that you can use and enjoy our WELFARE OASIS WITH SAUNA, POOL AND REST AREAS all around!

The sauna, steam bath and pool will be available to you without restriction within the framework of the bath hygiene regulations and the cleaning and disinfection cycles indicated. Wearing an FFP2 mask plus the minimum distance of 1 metre is not not required at the moment! Disinfection dispensers etc. will still be available!

Our fitness room makes every athlete's heart beat faster and, thanks to the access to the atrium, it can be regularly and extensively ventilated. You will also find disinfection dispensers etc. here.

Our active programme in summer with hiking and biking guide Thomas takes place as usual!

Our large Edenlehen garden not only provides enough free space but is also the optimal and probably most beautiful place to relax and draw new energy and vitality!

For our guests who do not yet have a vaccination or who would also like to rely on additional security, we offer the following test options, which can be selected according to preference:

• Antigen self-test with digital recording (valid for 24h):
  Valid for 24 hours and for entry to restaurants, cafés, mountain railways, sports facilities, etc. In order to use the hotel facilities (wellness area, fitness area, restaurant, etc.), the self-test with digital recording must be renewed daily.
  
  Information, explanations and input options can be found at www.selbsttest.tirol and you will receive instructions from our reception ladies. You can carry out the test yourself and enter it online.
  
  IMPORTANT: It is not possible to cross the border with these self-tests! According to the authorities, this can only be obtained via the official test routes of the country. The test is free of charge and the respective test result will be sent to your mobile phone/email address by the province of Tyrol.
  
  
• Antigen self-test under supervision (validity 24h):
  Valid for 24 hours and for entry to restaurants, cafés, mountain railways, sports facilities, etc. In order to use the hotel facilities (wellness area, fitness area, restaurant, etc.), the self-test must be renewed every second day.
  
  IMPORTANT: It is not possible to cross the border with these self-tests! According to the authorities, this can only be obtained via the official test roads of the country. The test is free of charge and the respective test result will be sent to your mobile phone/email address by the province of Tyrol.
  
  
• Antigen test in the test lane Sportclinic Mayrhofen (validity 24h)
  The test lane is only 5 minutes away from our hotel and the test procedure is very uncomplicated as well as highly professional. We will gladly take care of the appointment and registration formalities for you via www.tiroltestet.at!
  Opening hours: Monday, Wednesday, Friday, Saturday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 5:00 p.m. - There is also the possibility of a PCR test here, but this is subject to a charge and must be paid by the patient/guest!
  
  IMPORTANT: With this sort of Antigen or PCR test it is possible to cross the border! The antigen test is valid for 24 hours and the PCR test for 72 hours! The respective test result/certificate will be sent to your mobile phone/email address by the province of Tyrol or by the laboratory carrying out the test. The Antigen test is free of charge for our guests. However, the costs for a PCR test must be borne by the guest!

You can also find more information here: SAFE HOSPITALITY

Further details about Corona and Tourism were also worked out by the holiday destination Mayrhofen/Hippach!

Please inform yourself regularly about the current travel regulations of your home country!

• Austria
• Germany
• Switzerland
  
  
  

A cancellation sounds unpleasant and it is - for you as well as for us especially in this difficult time in the wake of the corona virus! In this respect, we have now created modified cancellation rules especially for this phase, which we charge as follows for booked arrangements during Summer & Fall 2021 (11.4.-31.10.2021):

Up to 48 hours/2 days before arrival we do NOT charge any cancellation fees! Within 48 hours/2 days before arrival we charge 30% of the total package price! In case of non-arrival without cancellation or indication of reasons we charge 100% of the total price! We recommend a travel cancellation insurance e.g. Europäische Reiseversicherung. Generally, cancellations of reservations are only accepted in written form.

A cancellation sounds uncomfortable - for you as for us! In general, cancellations of reservations are only accepted in written version. We ask for your understanding that we charge for booked arrangements as follows:

Until 2 months (up to 60 days) before the start of the holiday no cancellation fees, up to 2 months until 1 month (59 to 31 days) before the start of the holiday we charge 40% of the total price of the arrangement, from 1 month up to 1 week (30 to 7 days) before the start of the holiday we charge 70% of the total arrangement price and in the last week (6 days to 1 day) before the day of arrival 90% of the total arrangement price. No-show without any cancellation in advance will be charged with 100 % of the total price. We recommend a travel cancellation insurance, e.g. European travel insurance. Cancellation conditions: The Austrian hotel regulations apply.

A cancellation sounds uncomfortable - for you as for us! In general, cancellations of reservations are only accepted in written version. We ask for your understanding that we charge for booked arrangements as follows:

Until 2 months (up to 60 days) before the start of the holiday no cancellation fees, up to 2 months until 1 month (59 to 31 days) before the start of the holiday we charge 40% of the total price of the arrangement, from 1 month up to 1 week (30 to 7 days) before the start of the holiday we charge 70% of the total arrangement price and in the last week (6 days to 1 day) before the day of arrival 90% of the total arrangement price. No-show without any cancellation in advance will be charged with 100 % of the total price. We recommend a travel cancellation insurance, e.g. European travel insurance. Cancellation conditions: The Austrian hotel regulations apply.

We are very happy to welcome you again in the PARADISE ON TIME AT THE ZILLERTAL! We have now summarized some rules of conduct which should serve as guidelines for you to enjoy a carefree holiday at the APARTMENTS EDENLEHEN!

Due to the framework conditions in the course of the opening steps for the hotel & catering industry from 19th May 2021 and in order for a carefree holiday at the Hotel Edenlehen, you need an official confirmation that you have either been:

• tested
• vaccinated
• recovered

From 10th June 2021 it is no longer necessary for persons with proof of 3G to fill out and carry a "pre-travel clearance" when entering Austria from most EU countries. Travel registration for entry from countries with a stable infection situation only has to be carried out if no 3G proof can be provided. This must be submitted within 24 hours. This means that persons who take a Corona test only after entering Austria must still register online in advance! However, the regulation for entry from risk countries with a high infection situation or virus variant areas remains unchanged! Therefore, please pay attention to the applicable regulations before you start your journey!

Under the following link  you can register for the pre-travel clearance if you cannot provide proof of 3G or if you want to enter from a risk area! You can find all further information here!

Since 15th September 2021 a new regulation has come into force again, which means that everywhere where mouth and nose protection is currently provided (shops for daily needs, public transport), an FFP2 mask is mandatory again! For unvaccinated persons or who have not recovered, the wearing of an FFP2 mask will be obligatory in all shops, day care facilities for the elderly and disabled, as well as cultural institutions (museums, libraries, theatres, cinemas, etc.).

As before, we would like to appeal to the personal responsibility of each individual and ask you to only go on holiday HEALTHY!

We will obtain all necessary information and personal data from you in advance by e-mail or telephone - however, the signature on the registration form must be made personally upon your arrival! Thus we guarantee a safe and comfortable check-in at our APARTMENTS EDENLEHEN, so that you can enjoy your holiday from the very first minute!

You can settle the bill as usual at the reception!

The check-in & check-out takes place at the Hotel Edenlehen - 200m away from the APARTMENTS EDENLEHEN

We place disinfectant dispensers in all important areas in the APARTMENTS EDENLEHEN, which remind and invite you to regularly disinfect your hands!

Of course, we have also trained and informed our employees in this regard - we take our responsibility very seriously and assure you of the highest precautionary measures according to the applicable guidelines in APARTMENTS EDENLEHEN!

The apartments are cleaned & ventilated before and after each new occupancy with special disinfectant detergents that meet the specified safety standards.

The EDENLEHEN SPA in the Apartments Edenlehen with bio sauna, Finnish sauna, infrared cabin, Swiss pine lounge etc. can be used without restrictions! However, please observe the rules of conduct that are posted in the sauna and relaxation area!

Wearing an FF2 mask plus the minimum distance of 1 metre is not required at the moment!

You will still find disinfection columns!

For our guests who do not yet have a vaccination or who would also like to rely on additional security, we offer the following test options, which can be selected according to preference:

• Antigen self-test with digital recording (valid for 24h):
  Valid for 24 hours and for entry to restaurants, cafés, mountain railways, sports facilities, etc. In order to use the hotel facilities (wellness area, fitness area, restaurant, etc.), the self-test with digital recording must be renewed daily.
  
  Information, explanations and input options can be found at www.selbsttest.tirol and you will receive instructions from our reception ladies. You can carry out the test yourself and enter it online.
  
  IMPORTANT: It is not possible to cross the border with these self-tests! According to the authorities, this can only be obtained via the official test routes of the country. The test is free of charge and the respective test result will be sent to your mobile phone/email address by the province of Tyrol.
  
  
• Antigen self-test under supervision (validity 24h):
  Valid for 24 hours and for entry to restaurants, cafés, mountain railways, sports facilities, etc. In order to use the hotel facilities (wellness area, fitness area, restaurant, etc.), the self-test must be renewed every second day.
  
  IMPORTANT: It is not possible to cross the border with these self-tests! According to the authorities, this can only be obtained via the official test roads of the country. The test is free of charge and the respective test result will be sent to your mobile phone/email address by the province of Tyrol.
  
  
• Antigen test in the test lane Sportclinic Mayrhofen (validity 24h)
  The test lane is only 5 minutes away from our hotel and the test procedure is very uncomplicated as well as highly professional. We will gladly take care of the appointment and registration formalities for you via www.tiroltestet.at!
  Opening hours: Monday, Wednesday, Friday, Saturday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 5:00 p.m. - There is also the possibility of a PCR test here, but this is subject to a charge and must be paid by the patient/guest!
  
  IMPORTANT: With this sort of Antigen or PCR test it is possible to cross the border! The antigen test is valid for 24 hours and the PCR test for 72 hours! The respective test result/certificate will be sent to your mobile phone/email address by the province of Tyrol or by the laboratory carrying out the test. The Antigen test is free of charge for our guests. However, the costs for a PCR test must be borne by the guest!

You can also find more information here: SAFE HOSPITALITY

Further details about Corona and Tourism were also worked out by the holiday destination Mayrhofen/Hippach!

Please inform yourself regularly about the current travel regulations of your home country!

• Austria
• Germany
• Switzerland
  
  
  

A cancellation sounds unpleasant and it is - for you as well as for us especially in this difficult time in the wake of the corona virus! In this respect, we have now created modified cancellation rules especially for this phase, which we charge as follows for booked arrangements:

Up to 7 days before arrival FREE CANCELLATION possible! From 6 days to 1 day before arrival 90% of the total arrangement price will be charged. In case of non-arrival without cancellation or indication of reasons we charge 100% of the total price! We recommend a travel cancellation insurance e.g. Europäische Reiseversicherung. Generally, cancellations of reservations are only accepted in written form.

A cancellation sounds uncomfortable - for you as for us! In general, cancellations of reservations are only accepted in written version. We ask for your understanding that we charge for booked arrangements as follows:

Until 2 months (up to 60 days) before the start of the holiday no cancellation fees, up to 2 months until 1 month (59 to 31 days) before the start of the holiday we charge 40% of the total price of the arrangement, from 1 month up to 1 week (30 to 7 days) before the start of the holiday we charge 70% of the total arrangement price and in the last week (6 days to 1 day) before the day of arrival 90% of the total arrangement price. No-show without any cancellation in advance will be charged with 100 % of the total price. We recommend a travel cancellation insurance, e.g. European travel insurance. Cancellation conditions: The Austrian hotel regulations apply.